e-Recruitment

   WAN ENGINEER (UNAIDS/13/FT14)

2 July 2025
 
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UNAIDS is an innovative United Nations partnership that leads and inspires the world in achieving universal access to HIV prevention, treatment, care and support.
UNAIDS' Cosponsors include UNHCR, UNICEF, WFP, UNDP, UNFPA, UNODC, UN Women, ILO, UNESCO, WHO and the World Bank. Visit the UNAIDS Web site at www.unaids.org
Vacancy No.: UNAIDS/13/FT14
 
Title: WAN Engineer
 
Grade: P3
 
Contract type: Fixed-term Appointment
 
Duration of contract:  2 Years
 
Date: 20 March 2013
 
Application Deadline: 14 December 2013 Vacancy Notice Cancelled
 
Organization unit: AI/TIN Technology and Innovation (AI/TIN)
Field and Remote Support Division
 
Duty station:  Nairobi Kenya
 
MANDATE OF THE DEPARTMENT:
The Technology and Innovation Department (TIN) ensures that information technology is a strategic enabler of the vision of Getting to Zero, and contributes to the transition from managing a disease to ending an epidemic. TIN makes possible new ways of collaboration, facilitates greater sharing of knowledge and provides new tools to reach out and communicate - with unprecedented reach and speed - with our key stakeholders and constituencies. To play this important role, the department is an agent of change, contributing to making UNAIDS work fast, smart and efficiently.
Main tasks and Responsibilities of the Position:
Reporting to the Chief, Field and Remote Support Division, the Global Wide Area Network Engineer (GNE) guides, implements, maintain an effective operations of the UNAIDS Wide Area Network. The GNE collaborates with the Technology Management Division and service partners in cosponsoring institutions, vendors and internal users on identifying, analyzing performance issues and recommending solutions across the range of network services and functionality. The GNE provides technical expertise and operational support to the on-going stability and reliability of the UNAIDS WAN network.

Global system design and implementation
- Responsible for the design and implementation of secure Country Office connectivity (voice, data and video), depending on the local environments (stand-alone or shared LANs, PBXs and VSAT infrastructure)
- Provide technical standards and guidance during the implementation of Regional Support Teams and Country Offices on the WAN to the provider to ensure effective WAN, LAN, PBX interfacing, and complete provisions of the Acceptance Test Protocol document for each site
- Recommend and coordinate appropriate resources to ensure proper design, development, operation and maintenance of the WAN and related services
- Collaborate with Technology Management Division on wide area network architecture, design and implementations to ensure consistent , optimized and compatible solutions for the overall UNAIDS global network infrastructure
- Collaborate with Information Management Division to ensure WAN architecture is optimized for access to strategic information, knowledge and applications;

Standards setting and Operations
- Assist the Chief, Field and Remote support Division in the formulation of the WAN network requirements to carry out projects for further development of the WAN in accordance with the evolving requirements and technologies
- Ensure proper functioning of the UNAIDS WAN and all related services including SSL VPNs, site to site VPNs, Voice and Video
- Provide technical guidance in the operations and maintenance of security devices in the Regional Support Teams and Country Offices
- Recommend configuration changes and implement or oversee agreed modifications to the WAN for improved network performance
- Provide technical guidance and support to the WAN provider, Regional Support Teams and Country Offices of UNAIDS for troubleshooting and resolving problems on the network
- Provide technical advice to Geneva HQ, Regional Support Teams and Country Offices on optimal use of the WAN for their current and future communications needs
- Monitor the network usage to recommend changes to systems for limiting traffic on the network (undesirable Internet traffic, SPAM etc) and, to recommend upgrades or downgrades of links to ensure capacity meets the Country Offices' requirements
- Analyze and prepare reports on UNAIDS WAN usage (voice, fax, data applications, Internet, FTP, etc), using network management tools
- Develop and maintain technical documentations on Network Operating procedures, standards and other related WAN, Voice and Video services
- Collaborate and coordinate with Technology Management Division on identifying evolving wide area network issues and recommend compatible solutions
- Collaborate and coordinate with Information Management Division to ensure information security standards are adapted for work in countries and RSTs.

Liaison and Coordination
- Liaise with suppliers to test and recommend network devices and optimal configurations (i.e. routers, traffic shaping, accelerator-QoS-VoIP boxes, firewalls, etc).
- Liaise with owners and developers of application systems to ensure efficient network and application operations.
- Liaise with UNAIDS WAN service providers to ensure provisions of the Service Level Agreements (SLAs) are met and adopted resolutions.
- Coordinate on a regular basis with co-sponsoring agencies WAN team.
- Perform other related duties or assignments as assigned by the Chief Field and Remote Support Division and participate in on-call rotation.
REQUIRED QUALIFICATIONS
Education:
Essential:
A first university degree in a field related to Telecommunications, Computer science or Engineering. Or relevant technical education in the above mentioned field of IT complimented by relevant experience. Cisco certification (networks, routers, IP voice) required.
Desirable: Microsoft Certified Systems Engineer (MCSE) certification.
Competencies:
UNAIDS Values:
1. Commitment to the AIDS response
2. Integrity
3. Respect for diversity

Core competencies:
1. Working in teams
2. Communicating with impact
3. Applying expertise
4. Delivering results
5. Driving change and innovation
6. Being accountable

Managerial competencies:
1. Managing performance and resources
2. Exercising sound judgement
3. Building relationships and networks
Experience:
Essential: A minimum of 5 years managing a large WAN connectivity systems. Within this experience at least two years of experience with IP MPLS, VSAT networks, IP telephony (Cisco Unified Communications). As well as experience working with VPN technologies and WLAN equipment protocols.
Desirable:
Advanced hands-on knowledge of Microsoft Network Operating Systems.
Experience with Linux and open source solutions in a hybrid Microsoft environment
Training and presentation skills and experience and asset.
Languages:
Essential: Advanced level in English.
Desirable: Good working knowledge of French or another UN official language
Additional Information:
Positions at the international professional category within UNAIDS will be subject to the Organization's Mobility Policy.
Annual salary: (Net of tax)
56,091 US$ at single rate
60,091 US$ with primary dependants
Post Adjustment: 43.5 % of the figure(s) on the left side. This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.

Applicants will be required to take a test. Applicants will be contacted directly if selected for an interview.

Applications from people living with HIV are particularly welcome. Applications from women and from nationals of non- and under-represented member states are particularly encouraged.

Any appointment/extension of appointment is subject to the Staff Regulations and Rules of the World Health Organization (WHO) adjusted, as necessary, to take into account the particular operational needs of UNAIDS, and any subsequent amendments.
Only candidates under serious consideration will be contacted.

Note: The paramount consideration in the appointment, transfer or promotion of staff is the necessity of securing the highest standards of efficiency, competence and integrity. The medical criterion for recruitment is fitness to work in the particular post. The United Nations HIV/AIDS Personnel Policy clearly stipulates that no staff and/or potential candidates shall be discriminated against on the basis of real or perceived HIV status. HIV infection, in itself, does not constitute lack of fitness to work. There is no obligation to disclose HIV-related personal information.

UNAIDS is committed to providing a work environment that respects the inherent dignity of all persons. UNAIDS has a responsibility to take all appropriate steps to prevent and respond to discrimination, abuse of authority, and harassment, including sexual harassment in the workplace or in connection with work. UNAIDS has zero tolerance towards abusive conduct.

UNAIDS is committed to providing equity of access to employment, advancement and retention in UNAIDS, recognizing that it is in the interest of UNAIDS to recruit and maintain a diverse and skilled workforce that is representative of the diverse nature of society, which includes persons with disabilities. It is therefore the policy of UNAIDS to actively promote equity of access to employment opportunities within UNAIDS for persons with disabilities.

UNAIDS undertakes to provide reasonable accommodation necessary to enable a person with a disability to access employment opportunities, enter into and remain in employment within UNAIDS. The principle of reasonable accommodation applies to all aspects of employment, including recruitment, selection and appointment.

Please visit UNAIDS's e-Recruitment website at: https://erecruit.unaids.org to review and apply to positions. The system provides instructions for online application procedures.

All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement.
Vacancy Notice Cancelled

This vacancy is shown for viewing only. It is not currently open for applications
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