e-Recruitment

   REGIONAL INFORMATION AND COMMUNICATIONS TECHNOLOGY COORDINATOR (MULTIPLE DUTY STATIONS) (UNAIDS/07/FT15)

15 September 2019
 
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UNAIDS is an innovative United Nations partnership that leads and inspires the world in achieving universal access to HIV prevention, treatment, care and support.
UNAIDS' Cosponsors include UNHCR, UNICEF, WFP, UNDP, UNFPA, UNODC, UN Women, ILO, UNESCO, WHO and the World Bank. Visit the UNAIDS Web site at www.unaids.org
Vacancy No.: UNAIDS/07/FT15
 
Title: Regional Information and Communications Technology Coordinator (Multiple Duty Stations)
 
Grade: Band 2
 
Contract type: Fixed-term Appointment
 
Duration of contract:  Fixed term appointment
 
Date: 12 April 2007
 
Application Deadline: 9 May 2007 Vacancy Filled
 
Organization unit:
Country and Regional Support Department (CRD)Regional Support Team (RST)
 
MANDATE OF THE DEPARTMENT:
Reporting to the Operations Officer for the day-to-day activities, and with a direct functional reporting line to Coordinator Field IT Services (IRT/FIT) in all IT matters, the Regional Information and Communications Technology (ICT) Coordinator provides network, email, and security management and monitoring for the Regional Support Team (RST) and countries in the region. The Regional ICT Coordinator's primary responsibility is to ensure that global UNAIDS Secretariat standards are applied and coordinates directly with IT in Geneva to provide effective services and support, particularly in the domain of network management, server management and connectivity. As the primary IT officer of the region, the Regional ICT Coordinator must also coordinate for the RST and the countries in the region:
a. the systems analysis and development activities of the region (with IRT in Geneva)
b. IT support services (with UNAIDS Cosponsors)
c. Desktop and desktop software maintenance (with IRT in Geneva)
The Regional ICT Coordinator provides the critical link between users needs for support in the RST and IT services for the countries that facilitates the work of all staff in the region.
Main tasks and Responsibilities of the Position:
Network and Desktop Management:
1. Coordinate with IT Geneva for global network architecture design
2. Perform network and server administration for uninterrupted systems operation
3. Ensure that network and data security is established according to UNAIDS standards and maintained, by direct coordination with Geneva IT unit;
4. Provide technical support to users in the RST and the countries in the region on network administration solutions involving systems, hardware, software and security
5. Manage e-mail services for the RST and countries for the region, including anti-spam
6. Manage inventories, upgrades and disposal for all desktop tools (hardware and software) according to manufacturers and UNAIDS IT policy standards
7. Apply global procurement standards to make procurement recommendations for country offices in the region and document and maintain a set of regional standards
8. Provide local desktop/network test environment for software requiring global roll-out

Systems Analysis:
1. In coordination with IT Geneva and other RSTs, partner with colleagues to explore requirements, assess functionality of IT systems and recommend optimal solutions
2. Assess utility of off-the-shelf products and creation of internal systems within context of UNAIDS IT strategy and individual user needs, recommending appropriate usage
3. Contribute to and ensure the rollout of global UNAIDS development standards

Management, coordination and oversight:
1. Manage outsourcing, monitor vendor performance, recommend necessary action to RST and Geneva IT on satisfactory completion of IT-related contracts, deliverables and of financial transactions (payments and necessary record keeping)
2. Work with Cosponsors and ICT service providers to ensure high-quality user support
3. Maintain and update regional map of IT information and contacts and contribute to global database of UNAIDS IT infrastructure
4. Provide advice as to possible alternatives and more cost effective solutions
5. Provide IT training to RST users on standard software as well as on a regular basis updating users on new features and coordinate training delivery with IT Geneva
6. Contribute to a positive attitude among staff toward technology utilization.
REQUIRED QUALIFICATIONS
Education:
A university degree in Information Systems, Information Technology, Computer Science, Electronics Engineering or related field is preferred, or equivalent experience is essential.
Competencies:
Advanced hands-on knowledge of TCP/IP is crucial. A Cisco certification is an asset. Advanced hands-on knowledge of Microsoft Network Operating Systems is crucial. An MCSE certification is an asset. Training and presentation skills and experience an asset.
Experience:
At least 4 years hands-on experience managing a large LAN or WAN. At least 2 years of experience with MS-Exchange, anti-spam systems and anti-virus systems. Some experience in systems analyses and software development. Experience with Linux and open source solutions in a hybrid Microsoft environment an asset. Experience with VPN technologies and WLAN equipment and protocols. Experience with VoIP and IP telephony preferred. Experience with direct and support contact with users at junior to senior levels required.
Languages:
Fluency in English required. Second language in the following locations:
Bangkok: Thai an asset.
Dakar: French
Johannesburg: French an asset.
Cairo: Arabic an asset.
Moscow: Russian
Port of Spain: Spanish an asset.
Panama: Spanish
Additional Information:
In close collaboration with the International Civil Service Commission UNAIDS is developing and testing a system of reward for contribution and a broad-banded salary structure (Band1: P1 and P2, Band 2: P3, P4 and P5, Band 3: D1 and D2). As this system is being tested the existing grading system will be maintained until further notice. This post is at the P3 grade under the current grading system.
Annual salary: (Net of tax)
49 149 US$ at single rate
52 654 US$ with primary dependants

Applicants will be required to take a test. Applicants will be contacted directly if selected for an interview.

Applications from people living with HIV are particularly welcome. Applications from women and from nationals of non- and under-represented member states are particularly encouraged.

Any appointment/extension of appointment is subject to the Staff Regulations and Rules of the World Health Organization (WHO) adjusted, as necessary, to take into account the particular operational needs of UNAIDS, and any subsequent amendments.

Only candidates under serious consideration will be contacted.

Note: The paramount consideration in the appointment, transfer or promotion of staff is the necessity of securing the highest standards of efficiency, competence and integrity. The medical criterion for recruitment is fitness to work in the particular post. The United Nations HIV/AIDS Personnel Policy clearly stipulates that no staff and/or potential candidates shall be discriminated against on the basis of real or perceived HIV status. HIV infection, in itself, does not constitute lack of fitness to work. There is no obligation to disclose HIV-related personal information.

Online applications are strongly encouraged to enable UNAIDS to store your profile in a permanent database. Please visit UNAIDS's e-Recruitment website at: https://erecruit.unaids.org. The system provides instructions for online application procedures.
All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement.
Vacancy Filled

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