UNAIDS is an innovative United Nations partnership that leads and inspires the world in achieving universal access to HIV prevention, treatment, care and support.
UNAIDS' Cosponsors include
UNHCR, UNICEF, WFP, UNDP, UNFPA, UNODC, UN Women, ILO, UNESCO, WHO and the World Bank. Visit the UNAIDS Web site at www.unaids.org |
Vacancy No.: UNAIDS/10/FT19
Title: Technical Officer, Operations (software and databases)
Grade: P3
Contract type: Fixed-term Appointment
Duration of contract: Fixed Term - 2 years
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Date:
19 February 2010
Application Deadline:
19 March 2010
Vacancy Notice Cancelled
Organization unit:
Duty station:
Geneva Switzerland
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MANDATE OF THE DEPARTMENT:
The mission of the IMT unit is to lead, guide and standardize the development and provision of all UNAIDS Information & Communications Technology infrastructure, systems and services. The IMT unit is responsible to standardize and integrate all information management and information technology activities across the Secretariat and to ensure that these are delivered in a coherent way and can be linked to the wider information management work of UNAIDS. The IMT unit identifies and evaluates new technologies and architectures, anticipates their business benefits to the organization and puts in place solutions that enable and empower UNAIDS staff to obtain timely information for decision-making purposes. Through the work of the IMT unit, UNAIDS shall be in a leading position in its use of information management technologies in the UN system.
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Main tasks and Responsibilities of the Position:
Reporting to the Unit Head, Systems Integration and Development (SID), the Technical Officer/Operations (software and databases) is responsible for the operations and hosting platform of the UNAIDS' custom developed systems. The Technical Officer/Operations (software and databases) manages and maintains the production environment analyzing and monitoring the different applications and their use globally, and carries out database administration of the different Database Management Systems used in UNAIDS HQ. Beyond providing technical expertise, the incumbent partners with users and IMT colleagues to continually assess their IT functionality and reliably provide the most relevant environment in support of the UNAIDS staff work. The Technical Officer/Operations (software and databases) specifically is responsible to:
- Provide expert advice to the IMA, SID and NIM teams regarding the impact of proposed changes on the configuration of applications and hosting platform.
- Prepare and maintain technical documentation of the installation and configuration of UNAIDS customized applications.
- Test and put in production new releases for customized applications following, enforcing and maintaining release management procedures.
- Collaborate with IMA and SID staff in the preparation of second/third level support plans for the applications developed by those units.
- Partner with IMA, SID and SDK in developing training workshops to ensure smooth deployment of new applications, upgrades and patches.
- Partner with user colleagues and teams to explore operational requirements, assess functionality of IT systems and recommend optimal business solutions.
- Troubleshoot, document and track, in consultation with SID, IMA and/or NIM teams, the cause of reported problems in production applications.
- Perform database administration, routine maintenance and monitoring of the SQL Server, MySQL and other underlying technologies.
- Develop, implement and maintain disaster recovery plans for SQL Server and MySQL underlying technologies.
- Be the Risk Manager focal point for evaluating, testing and applying security patches to the SQL Server, MySQL and other underlying technologies.
- Monitor UNAIDS production applications and study their behavior to reduce or avoid downtime failures. Recommend improvements to the monitoring framework.
- Be the focal point for incident escalation from the Global Service Desk (SDK) and collaborate on issues related to applications functionality (known errors, fixes, etc.) performing second/third level support activities as required.
- Coordinate with external consultants the outsourced support on peek times.
- Participate in on-call rotation
- Perform any other duties as requested by the supervisor.
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| REQUIRED QUALIFICATIONS |
Education:
University Degree in Computer Science, Mathematics or a related field.
Desirable: ITIL foundation certification. |
Competencies:
Excellent knowledge of HTML/ASP/ASP.NET, C#.NET and XML
Excellent knowledge of IIS, MS Windows servers OS, Windows Desktop OS
Good knowledge of MS SQL Server and MySQL technologies.
Good knowledge Server Virtualization technologies
Knowledge of Content Management systems, Web Servers and equivalent technologies.
Good knowledge of open source technologies.
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Experience:
At least 5 years of experience in software development and database administration in an operational role, providing second and third level support. Good experience supporting and troubleshooting complex data server platforms. Good experience in software development conducting acceptance tests and deployment. Good experience in systems design and software development lifecycle. Good experience deploying and operating open source technologies. At least two years of experience working in an international-multicultural environment. |
Languages:
Advanced level of English with working Knowledge of French
Desirable: Knowledge of any other UN official language.
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Additional Information:
Positions at the international professional category within UNAIDS may be subject to the Organization's Mobility Policy.
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Annual salary:
(Net of tax)
55 259 USD at single rate
59 200 USD with primary dependants
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Post Adjustment:
% of the figure(s) on the left side. This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation. |
Applicants will be required to take a test. Applicants will be contacted directly if selected for an interview. |
Applications from people living with HIV are particularly welcome. Applications from women and from nationals of non- and under-represented member states are particularly encouraged. |
Any appointment/extension of appointment is subject to the Staff Regulations and Rules of the World Health Organization (WHO) adjusted, as necessary, to take into account the particular operational needs of UNAIDS, and any subsequent amendments.
Only candidates under serious consideration will be contacted.
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Note: The paramount consideration in the appointment, transfer or promotion of staff is the necessity of securing the highest standards of efficiency, competence and integrity. The medical criterion for recruitment is fitness to work in the particular post. The United Nations HIV/AIDS Personnel Policy clearly stipulates that no staff and/or potential candidates shall be discriminated against on the basis of real or perceived HIV status. HIV infection, in itself, does not constitute lack of fitness to work. There is no obligation to disclose HIV-related personal information.
UNAIDS is committed to providing a work environment that respects the inherent dignity of all persons. UNAIDS has a responsibility to take all appropriate steps to prevent and respond to discrimination, abuse of authority, and harassment, including sexual harassment in the workplace or in connection with work. UNAIDS has zero tolerance towards abusive conduct. |
UNAIDS is committed to providing equity of access to employment, advancement and retention in UNAIDS, recognizing that it is in the interest of UNAIDS to recruit and maintain a diverse and skilled workforce that is representative of the diverse nature of society, which includes persons with disabilities. It is therefore the policy of UNAIDS to actively promote equity of access to employment opportunities within UNAIDS for persons with disabilities.
UNAIDS undertakes to provide reasonable accommodation necessary to enable a person with a disability to access employment opportunities, enter into and remain in employment within UNAIDS. The principle of reasonable accommodation applies to all aspects of employment, including recruitment, selection and appointment. |
Please visit UNAIDS's e-Recruitment website at: https://erecruit.unaids.org to review and apply to positions. The system provides instructions for online application procedures. |
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| All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement. |
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Vacancy Notice Cancelled |
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